[EXECUTIVE] Chris Voss – Never Split the Difference Negotiation Course (Beyond the Book) [WORTH: $1,499]
What is Never Split the Difference (Beyond the Book Course):
Everything we’ve previously been taught about negotiation is wrong: you are not rational; there is no such thing as ‘fair’; compromise is the worst thing you can do; the real art of negotiation lies in mastering the intricacies of No, not Yes. These surprising tactics—which radically diverge from conventional negotiating strategy—weren’t cooked up in a classroom, but are the field-tested tools FBI agents used to talk criminals and hostage-takers around the world into (or out of) just about any scenario you can imagine. In NEVER SPLIT THE DIFFERENCE: Negotiating As If Your Life Depended On It, former FBI lead international kidnapping negotiator Chris Voss and co-author Tahl Raz break down these strategies so that anyone can use them in the workplace, in business, or at home.
Throughout the book, Voss draws on his experiences in truly life-or-death situations to illustrate these techniques, and offers scores of examples of how they translate into our working lives. We spend most of our days at work negotiating for something. Knowing the most successful, crisis-tested approaches to the process will ensure the conversation more frequently goes your way. What sets these strategies apart from other negotiation paradigms—i.e., the standard thinking in negotiations is to approach them as logical and sequential problems to be solved—is the injection of emotional intelligence and empathy into the negotiation process. This was the game-changer for the FBI, Voss writes, and these are the unique skills emphasized in Never Split the Difference.
Voss explains how simple these tools can be, such as your tone of voice, the types of questions you ask the other party, or even how you enter the conversation in the first place. Successfully asking for a raise, a new position, a client concession, or a change to the terms of a contract can all be influenced by the techniques outlined in the book. Voss was part of the generation that revolutionized and refined the FBI’s approach to the process of negotiation. And now he can help readers do the same in their own lives.
For those who are ready for a deeper dive into Never Split the Difference but can’t make it to a live event, Black Swan Group offers an online course with chapter videos delivered monthly that can be viewed at your convenience. With more than seven hours of content split across 10 chapters, this course offers updated concepts from the book, exercises for practicing the skills, and a dynamic final simulation to test your knowledge.
This course is perfect for anyone who wants to develop the skills they need to get the best deal possible—on their schedule.
What will you learn in this Never Split the Difference Course?
The New Rules
Heart vs Mind
Life is Negotiation
Be a Mirror
How to Confront
Don’t Feel Their Pain, Label It
Negative and Positive
Beware “Yes”, Master “No”
“No” Starts it
Persuade in Their World
“No” is protection
Trigger the Two Words That Immediately Transform Any Negotiation
Using “That’s Right”
Bend Their Reality
Get a Better Salary
Create the Illusion of Control
The Other Side
“Yes” and “How”
Liars, Jerks and Everyone Else
Turning it Around
What Type are You
Taking a Punch
Find the Black Swan
Three Types of Leverage
Know Their Religion
Mistakes #1, #2, #3
Download Chris Voss – Never Split the Difference Negotiation Course (Beyond the Book)
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